Privacy Policy

Last Updated: June 2026

Welcome to Kayapalat ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website, submit forms, make inquiries, or purchase services:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Company Name
  • City / Location
  • Information submitted through forms

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referring Website
  • Pages Visited
  • Date and Time of Visit

Payment Information

Payments on our website are processed through Instamojo and other authorized payment service providers.

We do not store complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

2. How We Use Your Information

  • Responding to inquiries and support requests
  • Providing requested services
  • Processing payments and transactions
  • Managing customer relationships
  • Improving our website and services
  • Sending important service-related updates
  • Marketing communications and promotional offers
  • Fraud prevention and security monitoring
  • Compliance with legal obligations

3. Legal Basis for Processing

We process personal information based on user consent, contractual requirements, legitimate business interests, and compliance with applicable laws.

4. Marketing Communications

If you provide your contact details, we may send service updates, educational content, newsletters, and promotional communications.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in communications.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, understand user behavior, and measure marketing performance.

You can manage cookie preferences through your browser settings.

6. Third-Party Services

We may use trusted third-party services including:

  • Instamojo
  • Google Analytics
  • Google Ads
  • Meta Pixel
  • Email Marketing Platforms
  • CRM Systems
  • Cloud Hosting Providers

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary for business operations, legal compliance, dispute resolution, and service delivery.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent
  • Request information about data processing activities

10. Children's Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children without appropriate authorization where required by law.

11. Data Sharing

We do not sell personal information. Information may be shared with:

  • Payment processors
  • Technology service providers
  • Marketing and analytics partners
  • Legal or regulatory authorities when required by law

12. Data Breach Response

In the event of a security incident affecting personal information, we will take appropriate steps to investigate, mitigate risks, and comply with applicable reporting obligations.

13. Compliance with Indian Data Protection Laws

We strive to comply with applicable Indian privacy and data protection requirements, including the Digital Personal Data Protection Act, 2023 (DPDPA), where applicable.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

15. Contact Us

For privacy-related questions or requests, contact:

Kayapalat

Email: kayapalatwellness@gmail.com

Website: https://www.kayapalat.in